Privacy Policy

This Privacy Policy ("Policy") describes the practices of pkr93 ("pkr93", "we", "us", "our") regarding the collection, use, storage, disclosure and protection of personal data belonging to users ("Player", "User", "you") of the pkr93 platform at https://pkr93.cam.

pkr93 is committed to handling personal data responsibly and in accordance with applicable data protection principles. By registering an account, depositing funds or otherwise using the pkr93 platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

This Policy should be read alongside the pkr93 Terms & Conditions, which govern the overall agreement between you and pkr93.

In this Privacy Policy, the following terms carry the meanings set out below unless the context requires otherwise:

• "Personal Data" means any information that identifies or can reasonably be used to identify a living individual, directly or indirectly — including name, email address, device identifiers and financial account details.
• "Processing" means any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, erasure or destruction.
• "Data Controller" means pkr93 in its capacity as the entity that determines the purposes and means of processing your personal data.
• "Data Processor" means any third-party service provider that processes personal data on behalf of pkr93, under pkr93's instruction.
• "Consent" means a freely given, specific, informed and unambiguous indication of your agreement to the processing of your personal data for a stated purpose.
• "KYC Data" means identity and address verification documents submitted by you in connection with the Know Your Customer process.
• "Cookies" means small text files placed on your device by the pkr93 platform that store browsing-session and preference data.
• "Retention Period" means the length of time pkr93 stores a category of personal data before it is securely deleted or anonymised.

pkr93 collects personal data across several categories depending on how you interact with the platform. The table below sets out the main data categories and examples of the specific information collected within each:

pkr93 does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions or health data, except where such information is incidentally disclosed in a support communication. Such data is not used for any processing purpose and is deleted at the earliest opportunity.

pkr93 collects personal data through the following channels:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, claim a bonus or update your account profile.
• Automatically through technology: When you browse or use the platform, our servers, cookies and analytics tools automatically record technical and behavioural data such as your IP address, session activity and device fingerprint.
• From third-party service providers: Identity verification agencies, payment processors and fraud-detection partners may share data with us as part of their service to pkr93 — for example, the result of a document verification check.
• From public sources: Where legally permitted, pkr93 may supplement account data with information from publicly available databases for the purpose of fraud prevention or sanctions screening.

pkr93 processes your personal data under the following legal bases, depending on the nature of the processing activity:

• Contractual necessity: Processing required to fulfil our agreement with you — including account registration, payment processing, bet settlement and customer support — is carried out because it is necessary to perform the contract between you and pkr93.
• Legal obligation: Certain processing activities, including KYC verification, anti-money laundering (AML) checks and record-keeping, are required by applicable law and regulatory requirements binding on pkr93's operating entity.
• Legitimate interests: pkr93 processes some data on the basis of legitimate business interests — including fraud detection, platform security, responsible gambling monitoring and product analytics — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where pkr93 sends you marketing communications, promotional offers or non-essential cookies, we do so on the basis of your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing already carried out.

pkr93 uses the personal data it collects for the following purposes:

• Creating and managing your player account, including verifying your identity and age eligibility.
• Processing deposits, withdrawals and bet settlements in accordance with the Terms & Conditions.
• Conducting KYC and AML compliance checks as required by the operator licence jurisdiction.
• Detecting, investigating and preventing fraudulent activity, bonus abuse, collusion and other prohibited conduct.
• Monitoring gambling behaviour for responsible gambling purposes, including identifying players who may need support tools such as deposit limits or self-exclusion.
• Providing customer support via live chat, email and other communication channels, and maintaining records of those interactions for quality assurance.
• Sending transactional communications — including deposit confirmations, withdrawal updates, security alerts and account notifications — which are necessary for platform operation and cannot be opted out of while your account is active.
• Sending promotional and marketing communications — including bonus offers, tournament announcements and VIP programme updates — where you have provided consent. Players in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and across Pakistan may receive regionally contextualised offers where applicable.
• Analysing aggregated and anonymised platform usage data to improve the pkr93 product, user interface and game selection.
• Complying with any legal obligation, court order or lawful request from a regulatory or law enforcement authority.

pkr93 does not sell your personal data. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• Payment processors: To facilitate deposits and withdrawals, relevant transaction data is shared with the applicable payment gateway or processor. Only the minimum data required to complete the transaction is transferred.
• Identity verification providers: KYC documents are shared with third-party identity verification agencies contracted by pkr93 to perform document and biometric checks. These providers act as data processors under binding data processing agreements.
• Fraud and AML screening services: Account data may be cross-referenced against sanctions lists, politically exposed persons (PEP) databases and fraud databases maintained by specialist compliance providers.
• Game software providers: Where third-party casino games, sports data or live dealer services are integrated into the platform, your player identifier and stake history may be shared with those providers for game delivery and audit purposes. No unnecessary personal data is shared with game providers.
• Legal and regulatory authorities: pkr93 will disclose personal data to law enforcement bodies, regulators or courts where required by a valid legal obligation or order. We will notify you of such a disclosure where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition or sale of pkr93's operating entity, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any material change to the data controller's identity.

All third-party data processors engaged by pkr93 are bound by contractual obligations to process your data only in accordance with pkr93's instructions and to maintain appropriate security standards.

pkr93 uses cookies and similar tracking technologies to operate the platform, remember your preferences and understand how players interact with the site. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the platform to function. These cookies manage your login session, security tokens and basic site navigation. They cannot be disabled without preventing you from using the platform.
• Functional cookies: Remember your preferences such as language settings, preferred odds format and UI configurations. Disabling these may affect your platform experience.
• Analytical cookies: Collect anonymised or aggregated data about how players navigate the platform. This data is used internally to improve site performance and user experience. pkr93 uses only trusted analytics tools and does not share raw analytical data with advertising networks.
• Marketing cookies: Used to personalise promotional content shown to you on the platform. These are only activated with your explicit consent and can be withdrawn at any time through your browser or account settings.

pkr93 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The general retention periods are as follows:

At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised aggregated data may be retained indefinitely for statistical purposes, as it can no longer be attributed to any individual.

Subject to applicable law and our legitimate regulatory obligations, you have the following rights with respect to your personal data held by pkr93:

To exercise any of these rights, contact pkr93 support via live chat or email at [email protected]. pkr93 will respond to verified requests within 30 days. Complex requests may require additional time, in which case you will be notified of the extended timeline.

pkr93 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the pkr93 platform.
• Encryption at rest for sensitive stored data, including KYC documents and financial records.
• Role-based access controls ensuring that only authorised personnel with a legitimate operational need can access personal data.
• Regular security audits, penetration testing and vulnerability assessments of the pkr93 infrastructure.
• Two-factor authentication (2FA) options available to players for account login security.
• Incident response procedures to detect, contain and notify affected parties of data security breaches within the timeframe required by applicable law.

While pkr93 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and should notify support immediately if you suspect unauthorised account access.

pkr93 does not knowingly collect personal data from individuals under the age of 18, or the higher minimum age required by the applicable operator licence jurisdiction. The platform is strictly for adult users only.

If pkr93 discovers or has reason to believe that a registered account belongs to an individual below the minimum age requirement, the account will be suspended immediately. Any personal data collected from an underage user will be deleted as soon as the breach is confirmed, except where records must be retained to report the incident to relevant authorities or to comply with a legal obligation.

If you are a parent or guardian and believe your child has registered an account on pkr93 without authorisation, please contact our support team immediately at [email protected] and we will act promptly to investigate and close the account.

pkr93 serves players located in Pakistan, including those in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other cities. The following points are particularly relevant to Pakistani users with respect to their personal data:

• pkr93 does not represent that its data processing practices are regulated or overseen by the Personal Data Protection Bill (PDPB) framework currently under development in Pakistan, or by any existing Pakistani privacy authority. Our data processing is governed by the law of the jurisdiction in which our operating entity is incorporated and licensed.
• Your personal data, including KYC documents, may be stored on or transferred to servers located outside Pakistan. By using the platform, you acknowledge and accept this international data transfer.
• Payment method references such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are mentioned for Pakistani player familiarity only. These providers are not data processors for pkr93 and pkr93 does not receive account data from these institutions except where you initiate a payment transaction through them.
• pkr93 does not share your personal data with any Pakistani government authority, financial regulator or telecoms provider except in response to a valid legal order.

pkr93 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law or platform functionality. When a material change is made, we will provide reasonable notice by updating the "Last updated" date at the top of this page and, where appropriate, by sending a notification to your registered email address or displaying a notice within the platform.

Your continued use of the pkr93 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the updated practices. If you do not agree with the updated Policy, you should cease using the platform and may request account closure in accordance with the Terms & Conditions.

We encourage you to review this Policy periodically to stay informed about how pkr93 handles your personal data. This Policy was last reviewed and updated on 1 January 2026.

If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal data by pkr93, please contact our support team through the following channels:

• Live Chat: Available 24/7 directly on the platform. This is the fastest channel for general privacy questions and data rights requests.
• Email: [email protected] — for formal written data rights requests, complaints and detailed privacy enquiries. Urdu-language support is available on request.

pkr93 aims to acknowledge all privacy-related enquiries within 5 business days and to resolve them fully within 30 days. Where a request is particularly complex or where we are dealing with a high volume of requests, we will notify you of any extension and keep you updated on progress.